Privacy policy
At ParchmentPivot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our products, including Hole Punches & Cutting Tools, Laminating Supplies, Binding & Stapling, Paper & Stationery, Art & Craft Supplies, Office Accessories, and Packaging Materials.
We comply with international data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Information We Collect
We collect the following types of information:
- Personal Identification Information: Name, email address, shipping address, and payment details when you make a purchase.
- Technical Data: IP address, browser type, device information, and cookies to enhance your browsing experience.
- Usage Data: Information about how you interact with our website, including pages visited and products viewed.
How We Use Your Information
Your data is used for the following purposes:
- To process and fulfill your orders for our products.
- To communicate with you regarding your orders, inquiries, or customer support requests via [email protected].
- To improve our website, products, and services based on user behavior and feedback.
- To comply with legal obligations and prevent fraudulent activities.
Data Storage and Retention
We store your personal data on secure servers and retain it only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, order information is retained for a period of 7 years to comply with tax and legal requirements.
Data Protection Measures
We implement robust security measures to protect your data, including:
- Encryption of sensitive data during transmission using SSL technology.
- Regular security assessments and updates to our systems.
- Restricted access to personal data, limited to authorized personnel only.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. Your information may be shared with:
- Service Providers: Trusted partners who assist in payment processing, shipping, and website analytics, under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights and safety.
Your Rights Under GDPR and CCPA
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: Limit how we use your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to the processing of your data for specific purposes.
- Right to Non-Discrimination: Under CCPA, you have the right not to be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at [email protected].
International Data Transfers
As an international e-commerce platform, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate safeguards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].