Terms of service
User Agreement
By accessing and using ParchmentPivot.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms govern your use of our website and services related to the sale of hole punches, cutting tools, laminating supplies, binding & stapling products, paper & stationery, art & craft supplies, office accessories, and packaging materials.
You must be at least 18 years old to make purchases on our website. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.
Limitation of Liability
ParchmentPivot shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability for any claim arising from your use of our website shall not exceed the amount you paid for the products in question.
We make no warranties regarding the uninterrupted availability of our website and reserve the right to modify or discontinue any aspect of our services without prior notice.
Intellectual Property Protection
All content on ParchmentPivot.com, including but not limited to text, graphics, logos, images, and product descriptions, is the property of ParchmentPivot and protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
All trademarks, service marks, and trade names displayed on our website are proprietary to ParchmentPivot or their respective owners. Unauthorized use of any protected content may violate copyright, trademark, and other laws.
Refund Policy
We accept returns and provide refunds for products within 30 days of delivery. To be eligible for a return:
- Products must be in original condition and packaging
- All original tags and labels must be attached
- A valid proof of purchase is required
Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items. Shipping costs are non-refundable unless the return is due to our error.
For damaged or defective products, please contact us at [email protected] within 7 days of receipt for assistance.
Dispute Resolution
Any disputes arising from these Terms of Service or your use of ParchmentPivot.com shall be resolved through binding arbitration in accordance with the rules of the China. Arbitration shall take place in the state of our principal place of business.
You agree to waive your right to participate in class-action lawsuits or class-wide arbitration. We encourage you to contact us first at [email protected] to attempt to resolve any issues informally before initiating formal proceedings.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions.
Contact Information
For questions about these Terms of Service, please contact us at [email protected].