Shipping policy
Shipping Methods
We offer Standard Shipping for all orders. Delivery times may vary based on your location and product availability.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Processing may take longer during peak seasons or promotional periods.
Shipping Destinations
We currently ship to most countries worldwide. Some restrictions may apply to certain destinations due to local regulations or logistical constraints.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Destination country
- Selected shipping method
All shipping costs are displayed before order completion.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's delivery status.
Delivery Times
Standard Shipping delivery estimates:
- Domestic: 3-7 business days
- International: 7-21 business days
These are estimates only and not guaranteed delivery dates. Delays may occur due to customs processing, weather conditions, or carrier issues.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you at the email address provided during checkout. Additional shipping fees may apply for re-delivery attempts.
Missing Packages
If your tracking information shows delivered but you haven't received your package:
- Check with household members or neighbors
- Verify the shipping address in your order confirmation
- Contact the local carrier office
- If unresolved after 48 hours, email us at [email protected]
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for packages shipped to incorrect addresses provided by customers. Address corrections after order submission may incur additional fees.
International Shipping Notes
International customers are responsible for:
- Customs duties and import taxes
- Compliance with local import regulations
- Providing accurate recipient information
Contact Information
For shipping-related inquiries, please email us at [email protected]. Include your order number and specific concern for faster assistance.